Frequently Asked Questions

Want to learn more about the Byline Bank Aragon Ballroom? Check out these frequently asked questions.

What Is the Aragon Ballroom Bag Policy?

The Aragon Ballroom allows bags up to 12” x 6” x 12”. Clear bags aren’t required, but if yours isn’t, it will be subject to additional searching.

Is Smoking Allowed at the Aragon Ballroom?

No, the Aragon Ballroom is a non-smoking venue. Vapes and e-cigarettes are also prohibited.

Is the Aragon Ballroom Standing Room Only?

The general admission area is standing room only. If you want a seat, you can purchase tickets for the balcony or VIP lounge.

How Late Do Shows Go at the Aragon Ballroom?

Most shows end by midnight, although some may run later. The staff can tell you how long you should expect a specific show to run.

When Does the Box Office Open?

The box office opens at noon on show days.

How Does the Fast Pass Work?

The Fast Pass allows you to skip the mobile ticketing and security line. Fast Pass holders gain entry when the doors open; simply show your Fast Pass to the team, and you’re good to go.

How Much Are Tickets at the Aragon Ballroom?

Ticket prices vary by show but average about $100. Tickets for high-profile shows can range from $200 to $400.

Is the Aragon Ballroom Good for People With Autism?

The Aragon Ballroom staff is trained to accommodate guests with autism. The venue also has sensory aids, including strobe-blocking glasses and fidget toys.

Does the Aragon Ballroom Accommodate Private Events?

Yes, the Aragon Ballroom proudly welcomes those who wish to hold a private event. It’s a fine choice for wedding receptions, holiday parties, private dining, and corporate events.